Article 09.03.2021


Despite the fact the ambulance service is on the front-line of providing mental health care for young people in crisis, there is a lack of evidence to guide best practice in this area.

An initial study called SEAMLESS listened to the lived experiences of young people who use the ambulance services to offer important insights to guide service development and future research. This film describes the SEAMLESS study undertaken by NSFT Research with East of England Ambulance service.

This project was funded by the National Institute of Health Research (NIHR) Applied Research Collaboration East of England (ARC EoE) programme.

To take part in research do go to Research- Norfolk and Suffolk NHS Foundation Trust (

Link to the SEAMLESS film here