Jane joined the ARC East of England (formerly CLAHRC) in August 2017 from the Patient Experience Team with Cambridgeshire and Peterborough NHS Foundation Trust. Jane set up, implemented and managed the volunteers service for 5 years during which time over 500 volunteers added real value to service users, carers and themselves. Jane gained a First class degree in Psychology from the Open University and it was during this time that her interest in research was ignited. From September 2021 Jane took on the role of Deputy Business and Operations Manager and in April 2025, Jane became the Business and Operations Manager for the ARC East of England.